IMPORTANT INFORMATION CONCERNING YOUR SECURITY BACKGROUND
Due to current industry initiatives, as of 1/1/17, our PHQ is in electronic format. This means completing the document on line, eliminating the need to locate a printer and fax machine in order to return it to us – saving you time and money. If you have not provided BHI with your email address or current contact information, please do so immediately.
IMPORTANT TIME FRAME INFORMATION
As part of industry initiatives, BHI is expected to complete your background PRIOR to your arrival on site. This is a change and will require conscientious action on your part, both in timing and detail.
You will receive an e-mail invitation to complete your EPHQ on line through Illuminate (our EPHQ provider) between 21 and 25 days in advance of your start. If you do not receive your invitation within this time frame, please contact the BHI Security Department.
The EPHQ will expire 5 days from the date sent and must be completed prior to the expiration date listed. For those of you that may be a last minute hire, you will be required to complete it as soon as possible.
In conjunction with your background, you may be required to supply supporting documentation and/or licensee specific paperwork which will be sent to you in a separate email from the BHI security department. This may be scanned as a .pdf and e-mailed or faxed to your investigator.
If you are having trouble completing your EPHQ or have any questions, please contact the security department directly for assistance at:
(800) 225-0385 x1159
BHI Security contact number